Privacy Policy

Increaseo Pty Ltd (ABN 69 385 922 934) (“Increaseo”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.

1. What information we collect

We may collect personal information including:

• name, email address and phone number
• billing and payment details
• IP address and location data
• cookies and usage data
• social media handles

We do not collect sensitive information.

2. How we collect information

We collect information:

• directly from you when you complete forms, sign up, or communicate with us
• automatically through cookies and tracking tools such as Google Analytics and Facebook Pixel

3. Why we collect information

We collect, hold and use your personal information to:

• provide and improve our services
• communicate with you and provide customer support
• send you marketing material (you can opt out anytime by clicking “unsubscribe”)
• conduct analytics and reporting
• comply with our legal obligations

4. Disclosure of information

We may share personal information with trusted third-party service providers such as:

• advertising and marketing platforms (e.g. Google, Meta)
• email marketing providers

We do not sell your personal information. We store data both in Australia and offshore but do not otherwise transfer personal information overseas.

5. Security of information

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access through encryption and access controls.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you by emailing privacy@increaseo.com.

7. Complaints

If you have a privacy concern or complaint, please contact us at privacy@increaseo.com. We will respond promptly.

8. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.